Havlona Privacy Policy
Effective Date: June 22, 2025
At Havlona, we are committed to protecting your privacy and personal data. This Privacy Policy explains how Havlona ("we", "us", or "our") collects, uses, discloses, and protects your information when you use our website, mobile applications (when available), and services (collectively, the "Services").
By accessing or using our Services, you agree to the terms of this Privacy Policy. If you do not agree with the practices described in this policy, please do not use our Services.
1. Information We Collect
We collect various types of information to provide and improve our Services to you, including:
- Personal Identifiable Information (PII): This includes information you
directly provide to us, such as:
- Name, email address, phone number
- Date of birth, gender
- Profile picture (optional)
- Usage Data: Information about how you access and use the Services, such
as:
- IP address, browser type, operating system
- Pages visited, time spent on pages, clickstream data
- Referral sources, device identifiers
- Activities performed within the app (e.g., tasks completed, gigs accepted)
- Location Data: Depending on your device settings and the nature of
local gigs, we may collect precise or approximate location information. This is
primarily for:
- Matching you with nearby local gigs
- Verifying completion of location-based tasks
- Communication Data: Records of your communications with us, including customer support inquiries, feedback, and interactions on our social media channels.
- Cookies and Tracking Technologies: We use cookies and similar tracking
technologies (like web beacons and pixels) to track activity on our Services and hold
certain information.
- Cookies: Small data files stored on your device.
- Purpose: To remember your preferences, track usage patterns, enable personalized experiences, and for advertising.
- You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Services.
2. How We Use Your Information
We use the collected information for various purposes, including:
- To provide, operate, and maintain our Services.
- To create and manage your account.
- To process your transactions and facilitate payouts.
- To match you with relevant online tasks and local gigs.
- To personalize your experience on our platform.
- To communicate with you, including sending updates, notifications, and promotional messages (where you have opted in).
- To provide customer support and respond to your inquiries.
- To monitor and analyze usage and trends to improve the Services.
- To detect, prevent, and address technical issues, fraud, or other illegal activities.
- To verify your identity and ensure the security of your account and our platform.
- To comply with legal obligations and enforce our terms and conditions.
3. How We Share Your Information
We may share your information with third parties in the following situations:
- With Service Providers: We may share your information with third-party vendors, consultants, and other service providers who perform services on our behalf, such as payment processors, data analytics providers, hosting services, and customer support providers. These parties are obligated to protect your information and use it only for the purposes for which it was disclosed.
- For Local Gigs: When you accept a local gig, we may share necessary information (e.g., your name, contact details, estimated location) with the gig poster or client to facilitate the completion of the task.
- For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
- To Protect Rights and Safety: We may disclose your information when we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person, or as evidence in litigation in which we are involved.
- Business Transfers: In the event of a merger, acquisition, asset sale, or other corporate transaction, your personal information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our Service of any change in ownership or uses of your personal information.
- With Your Consent: We may share your information with your explicit consent or at your direction.
- Aggregated or Anonymized Data: We may share aggregated or de-identified information that cannot reasonably be used to identify you with third parties for various purposes, including analytics, research, and marketing.
4. Your Data Protection Rights
Depending on your location and applicable laws, you may have the following rights regarding your personal data:
- Right to Access: You have the right to request copies of your personal data.
- Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- Right to Erasure (Right to be Forgotten): You have the right to request that we erase your personal data, under certain conditions.
- Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
- Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
- Right to Withdraw Consent: If we are relying on your consent to process your personal information, you have the right to withdraw that consent at any time.
To exercise any of these rights, please contact us at [Insert your Contact Email, e.g., privacy@havlona.com]. We will respond to your request within a reasonable timeframe and in accordance with applicable laws.
5. Data Security
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. These include [Describe your security measures, e.g., encryption, firewalls, secure server infrastructure, access controls]. However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
6. Third-Party Links
Our Services may contain links to third-party websites or services that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
7. Children's Privacy
Our Services are not intended for individuals under the age of [Minimum Age, e.g., 18]. We do not knowingly collect personally identifiable information from anyone under the age of [Minimum Age]. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top of this Privacy Policy. We will also inform you via email and/or a prominent notice on our Service, prior to the change becoming effective. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- By email: info@havlona.com